From unforeseen circumstances to campaign strategy changes, you may need to cancel an agreement with a Creator. Because it can be a delicate process, canceling a signed agreement requires clear communication. Here’s how you can submit a request to cancel a signed agreement with a Creator.
Communicate with the Creator
Before submitting your request, let the Creator know why you’re canceling the signed agreement. Provide them with a valid reason for your decision.
Request Cancellation
After informing the Creator of your decision, it’s time to submit your cancellation request to Glewee.
To cancel an agreement, follow these steps:
1. Go to your chats and select the Creator with whom you want to cancel the agreement.
2. Send a message to the Creator explaining why you are canceling the agreement.
3. Navigate to the campaign that includes the Creator.
4. Select Active Creators.
5. Click on the three dots next to the Creator you wish to cancel the agreement with.
6. Select View Agreement.
7. When the agreement is open, click the red button that says Request Cancel Agreement.
8. Finally, select Submit Request. A member of our campaign management team will process the cancellation of the agreement with the Creator for your campaign.
After submitting your cancellation request, our support team will review it and reach out if they need any additional information.
For further support, contact support@glewee.com.